Summary

The article discusses the decline of IT Service Management (ITSM) evangelists and emphasizes the critical need for their return in 2026. It highlights the value they brought to the industry and the implications of their absence.

Key Points

• ITSM evangelists played a crucial role in promoting best practices and driving innovation in the ITSM field.
• Their disappearance has created a gap in leadership and advocacy for ITSM principles.
• The article argues that the ITSM industry needs these advocates to navigate upcoming challenges and foster growth.
• The resurgence of ITSM evangelists could enhance collaboration and knowledge sharing among IT professionals.
• The year 2026 is highlighted as a pivotal moment for the ITSM industry, necessitating a renewed focus on advocacy.

Analysis

The decline of ITSM evangelists signifies a broader trend of diminishing leadership in IT service management, which could hinder the industry's progress. As organizations face increasing complexity in IT environments, the return of these advocates is essential for guiding best practices and fostering innovation.

Conclusion

IT professionals should actively seek to re-engage with ITSM evangelists and support initiatives that promote their return. This could involve participating in forums, contributing to discussions, and advocating for the importance of ITSM leadership in shaping future practices.