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smart_toyAI/AI TOOLS

Rakuten fixes issues twice as fast with Codex

sourceOpenAI Blog
calendar_todayMarch 11, 2026
schedule1 min read
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EXECUTIVE SUMMARY

Rakuten Accelerates Software Delivery with OpenAI's Codex

Summary

Rakuten has leveraged OpenAI's Codex to enhance its software development processes, achieving significant improvements in efficiency and safety. The integration has allowed the company to reduce Mean Time to Recovery (MTTR) by 50% and streamline its CI/CD reviews.

Key Points

  • Rakuten utilizes Codex, a coding agent developed by OpenAI.
  • The implementation has led to a 50% reduction in Mean Time to Recovery (MTTR).
  • Codex automates Continuous Integration/Continuous Deployment (CI/CD) reviews.
  • Full-stack builds are now delivered within weeks, enhancing overall productivity.
  • The use of Codex contributes to safer software shipping practices.
  • The improvements signify a shift towards more automated and efficient software development workflows.

Analysis

The adoption of Codex by Rakuten highlights the growing trend of integrating AI tools into software development processes. By automating key tasks, companies can significantly enhance their operational efficiency and reduce recovery times, which is crucial in today's fast-paced tech environment.

Conclusion

IT professionals should consider exploring AI-driven tools like Codex to optimize their development processes and improve recovery times. Embracing such technologies can lead to safer and faster software delivery, ultimately benefiting the overall business performance.