AI Doesn’t Reduce Work—It Intensifies It
EXECUTIVE SUMMARY
AI: A Double-Edged Sword in the Workplace
Summary
The article discusses a study by Aruna Ranganathan and Xingqi Maggie Ye from Berkeley Haas School of Business, revealing that AI intensifies work rather than reduces it. The findings indicate that while AI can enhance productivity, it also leads to increased cognitive load and burnout among employees.
Key Points
- The study involved 200 employees at a U.S.-based technology company from April to December 2025.
- Employees experienced a new work rhythm, managing multiple tasks simultaneously with AI assistance.
- The feeling of having an AI "partner" led to increased momentum but also heightened cognitive strain.
- Workers reported feeling exhausted after short periods of intense productivity.
- The article emphasizes the need for organizations to establish an "AI practice" to mitigate burnout.
- The findings challenge traditional notions of sustainable working practices in the age of AI.
Analysis
The significance of this report lies in its exploration of the psychological impacts of AI on the workforce. As organizations increasingly adopt AI technologies, understanding the balance between productivity and employee well-being becomes critical to maintaining a healthy work environment.
Conclusion
IT professionals should advocate for structured AI practices within their organizations to prevent burnout and ensure that productivity gains are sustainable. Emphasizing mental health alongside technological advancement is essential for long-term success.